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NEWBIE LOST AND NEEDING HELP

Hi all,

Is there a website/forum where I can get an idiots guide to setting up a wireless internet connection?

I just bought NETGEAR DG834G v.2 Router and a USB 2.0 802.11G WLAN adaptor and despite trying to follow the instructions, it shows in the profile as being there but DISCONNECTED... (which it isn't).... I tried netgear support but was basically told the routers fine and there's nothing else they can do.... I tried Dick Smith who's Badge is on the USB adaptor but after 3 days have still to get a reply....

Any help or suggestions greatly appreciated.

P.S. - The connection doesn't show up in Windows Wireless Connection window.

Reply to
Chris Kinghorn
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You should call Netgear Tech Support and let them help you. That's what they are there for is to help you with the basics.

Duane :)

Reply to
Duane Arnold

Hi Duane

I tried Netgear and all they did was make sure the router wasn't faulty (works with a hard-wire c>> Hi all,

Reply to
Chris

Hi, Did you check device manager and do ipconfig to see what's going on?

Reply to
Tony Hwang

Well, it has changed over the years I guess. All I can tell you is when I first got my Linksys equipment back there in 2001, Tech support guided me through it on the router and the card -- no problems. Maybe, it's an outsourcing problem now of days and quality of service. I know back in

2004 when I converted the Linksys wire/wireless router to just be a switch to connect to the Watchguard FW appliance, I got on the phone with both vendors and demanded that they guide me through the process -- no problems out of either one of them. Maybe, you need to bring the heat and start bitching and take it up the chain demanding that they help you. I know that's what I would do if they started giving me the song and dance.

Duane :)

Reply to
Duane Arnold

Not that I know of, but there are real paper-and-ink _books_ "... For Dummies." Easier to read on the Throne, too. :-) Check out your nearest real bookstore, or try Amazon.

Mfr's tech support sometimes works, depends on how much you paid for the gear - if the mfr shaved margins to compete, guess where he cut costs?

Have fun!

Reply to
Wolf Kirchmeir

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