Issues with Belkin N Router F5D8233-4

Just purchased a brand new Belkin N Router F5D8233-4. Followed all of
the instructions; access via RJ-45 is fine but no wireless access
whatsoever. Neither laptop (one XP, one Vista) can see the network.
Spent an hour with Belkin tech support and they couldn't figure it out
either. Any ideas before I return it and switch to a different brand?
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