802.1Q (VLAN Tagging)

I have a customer that has a Cisco wireless infrastructure that sets up multiple VLANS. The problem I have is that their wireless VLAN requires VLAN Tagging at the device level. I have a small wireless-to-serial device that does not support this. Is this a normal way to implement this, or should the Cisco access points actually be doing the VLAN Tag adding/stripping, so that my device does not have to do this?

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