questions about slight communication delay

Oct 17, 2005 5 Replies

Hello,



I just received my packet8 order and activated my account. Everything work fine but I noticed one thing. When I talk on regular phone, I immediately start hearing the voice when the other side starts talking. But on VoIP, I notice there is a very slight delay. I hear the voice about less than a second after the other side talks. Also the same for the other side. Is this normal for VoIP?



I am connecting Broadband phone adapter to wireless bridge, linksys WET54 G V2, to eliminate the need of the long cable. I set WAP for security. Wireless bridge is about 4 meter away from the router in the same room. Could this cuase additional delay?



Thank you



It's perfectly normal, you'll get the same thing with a cell phone or a long distance call. VoIP encodes your voice and sends them over the internet as packets, these take time to reach their destination. Moving your equipment around won't yeild any noticeable change in the delay.

It is if your bandwidth is saturated with other traffic. Stop anything else that might be using the internet connection. See if the latency stops. Then try using a speed checker like the one on dslreports. See what actual throughput you're getting on your network connections. Why bother putting the adapter behind a wireless link? Why introduce another point of delays? Set it up wired, at least for testing purporses.

Hello,

Thank you for your replies.

I have tried plug directly into router but it did not improve at all. I have Verison's FiOS 30Mbps download and 5Mbps upload, so bandwidth is not an issue. I check my bandwidth with dslreports so many times. When I ping I get: Wireless Bridge = 1ms, and broadband phone adapter = 4ms average. I don't think my wireless setup is causing this voice delay.

And how close to the 30/5 bandwidth figures do you see?

As for ping, to where? Pinging a local box doesn't tell you much. Ping, or better yet, traceroute, to the distant VOIP server's IP address and THEN you'll see some better detail.

Since you're foolishly using Suprizon's services, is it any wonder VoIP mysteriously doesn't work?

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