Re: Thinking About VOIP

I'm thinking about subscribing to one of the many VOIP services

> (Vonage, Callvantage, etc.) and have a few questions. > Are any of these good enough to replace a POTS line? I'll be using it > over Verizon's new Fios service. > Where can I find a comparison of all the available services? I did a > quick google search and found nothing. > Do any of the services offer a discounted rate for a second or third > line? > Lingo seems to offer the most for the least amount of money. Are they > worth considering?

I have been a VoicePulse user for some 9 plus months. One thing I noticed is unlike POTS, which provides duplex communications links (meaning both ends can talk/hear at the same time), my VOIP is simplex. This means if I start talking before the other side has ended their speaking they hear nothing I've said. The biggest disadvantage is noticed when participating in a conference calls, I cannot say anything until ALL other callers are quiet, which is not often. It causes me to carry the discussion back in time to add a point others thought were finished.

Secondly, my experience with VoicePluse's tech support is not that good; they often do not fully read an email stating the problem and will respond asking for information already provided. The first time I did not respond immediately since I had already given them the requested information; they then declared the problem fixed even though they took zero action to address it.

Overall, VOIP is fair to good, but I see it working only as an supplement to normal POTS.

Lou Jahn Info Partners Corp

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Lou Jahn
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