Verizon now demanding surcharges to pay them... [telecom]

danny burstein · 2010-09-22T02:26:55+00:00

[Broadband reports]FiOS users in our Verizon forums note that Verizon is nowcharging users a $3.50 fee if they want to pay their billonline with a credit card. -------- per the posters, the fee applies if you make a "once off"payment. If you give VZ access to an autopay process,they won't charge it._____________________________________________________Knowledge may be power, but communications is the key [to foil spammers, my address has been double rot-13 encoded]***** Moderator's Note *****Isn't Verizon still obligated to accept cash? If enough customers getfed up and drop off their payments at the company, the surcharge willstop.Bill HorneModerator

Sep 22, 2010 22 Replies

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T 15 years ago

It's the same amount here with National Grid. You can side step it by doing ACH. But that has its own problems.

The thing is most utilities were just plain stupid about PCI so they farmed it out to Western Union, which will ALWAYS extract its pound of flesh.

They could just use the Google Checkout API and be done with it.

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Steven 15 years ago

I used my ARCO MC Debit Card for just about everything, mostly for payng my bills online, just this week ARCO switched from MC to Discover, now for some reason I'm unable to use it to pay bills, they say it is blocked, but no whare on the agreement does it say you can't use it to pay bills online or over the phone, the other thing is you would get between 1 to 4% over time, now it is .25% a quarter. According to everyone I talked to there is no reason to not allow such use as it is just a debit transaction to the system, I guess I just will not use it at all. I don't use Credit Cards at all.

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