I currently am in the middle of a 1 year contract with Verizon DSL. I want to order Verizon FIOS but am worried about getting hit with the cancellation fee. I spoke with a DSL rep (FIOS was busy all day and I couldn't get through) and they said I could possibly have to pay the cancellation fee. My take is that I am upgrading my Verizon DSL service to Verizon FIOS service. I will be paying more money each month for FIOS so why would they want to hit me with a cancellation fee when I am actually upgrading.
Anyone else have experience with this? Thanks!