Verizon customers are more miserable than T-Mobile's (or even AT&T's) [telecom]

It seems that Verizon's customers are the unhappiest among all the three big carriers. Their reasoning is straightforward.

By Chris Matyszcz

Have you tried getting customer service lately?

Any sort of customer service from any sort of company?

It's not been easy, has it? Especially when it comes to, say, airlines. Or Facebook.

I, though, constantly wonder what's happening with phone carriers. Visiting carrier stores and talking to the salespeople is a long-time passion of mine, one that the pandemic largely curtailed.

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Bill Horne
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