AT&T's confusing mess of online TV services even has AT&T confused [telecom]

AT&T forgot that "AT&T TV" and "AT&T TV Now" are different services.

By Jon Brodkin

AT&T recently made the baffling decision to offer two separate streaming TV services with nearly identical names and to deliver those two distinct services through one app.

This obviously had the potential to confuse consumers, as we wrote in our coverage in July. But it has turned out even worse than we expected, because AT&T itself has been calling one of the services by the wrong name in its communications with customers.

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Bill Horne
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