This is an appeal to any Windows Internet Explorer person in our readership who can help me:
Wednesday night/Thursday morning someone stuck me with a virus and the end result was my Internet Explorer browser is gone. I cannot get the browser to come up at all; clicking on the icon makes it sit for a few seconds, then the screen flashes ONCE as though it was getting ready to deliver the browser, but no such luck. I have cleared out the virus but apparently a driver or two or a file is gone as well.
Not only that but I cannot even get any pages which would come via that browser. Now my copy of Mozilla works just fine, its only that Internet Explorer 6.0 wont come up (or anything that depends on it, such as a link in email, etc.)
Using Mozilla I went to a download site (supposedly 'free downloads') and paid for a password to download an entirely new copy of Internet Explorer 6.0 and Outlook Express. Downloaded it, but still nothing ... I am wondering if it is because my index page (I was using 'my yahoo' as my home or starting page) somehow got wiped out.
The newly loaded thing produces the very same results: click on the icon, it goes away for a couple seconds, comes back flashing once then goes away.
Can you tell me WHERE to install a new 'index' page ('Documents and Settings/Administrator/something? so I can try that method to clear this up? Or got any other ideas? And where would I go to make mail and all the other links default to mozilla rather than IE?
Microsoft tech support cannot help me because I have an OEM serial number. So I am seeking tech support from the readership here. If someone will send me email who can help, I will supply that person with an 800 number to reach me at by phone so it will not cost them anything to call me, and I will be right at the affected computer to follow their instructions. Thanks very much!