Robocalls on the upswing: FTC on the hunt for Rachel and company
Posted by Mitch Lipka July 17, 2012
If you've been getting peppered lately with a lot of computer-generated telephone solicitations, you're not alone.
These pre-recorded "robocalls" are on the upswing and the Federal Trade Commission is trying to arrest this annoying trend --again.. The agency stopped a massive calling operation a couple of years ago, which appeared to have slowed these calls pitching everything from lower interest rates to auto warranties.
But relief proved to be short-lived and now, even the infamous "Rachel from Cardholder Services" - the recorded woman's voice attached to so many millions of these calls - is back in a big way. She, or at least her robotic likeness, has called me a half-dozen times in the past couple of weeks alone.
The FTC blames technology in the hands of people who disregard the law. Robocalls can be made by the millions and no one even has to pause to take a breath since the calls are computer-generated.