Though the subject is FTC rules, I'm more familiar with the FCC rules. The rules on telemarketing are at -
formatting link
They are fairly long and can be difficult to interpret. Here's an attempt at a summary:
(a)(1) - No autodialing or prerecorded voice calls to emergency lines, hospital patient rooms (and similar), paging or cellular (and similar where person receiving the call is charged with exemption for recently ported numbers).
(a)(2) - No prerecorded voice calls to residential phones without prior permission or emergency ("reverse 911"), is non-commercial, is from business with established business relationship, is from tax- exempt organization.
(a)(3) - No unsolicited faxes unless there is an established business relationship and the fax number was given voluntarily or is published, and the first page has a free way to discontinue the faxes.
(a)(4) - Autodialing systems cannot consume more than one line of a multi-line receiver.
(a)(5) - Cannot disconnect prior to four rings.
(a)(6) - Cannot abandon more than 3% of the answered calls (no one ready to handle the call).
(a)(7) - No "war dialing" to discover fax machines.
(b)(1) and (2) - Recorded calls, when allowed, must identify the caller and number.
(c) - No telephone solicitations as defined in (f)(12)... (c)(1) - before 8am or after 9pm. (c)(2) - a number on the national do not call list unless the telemarketer has written permission from the receiver or has a personal relationship with receiver. (d) - Caller must maintain caller-specific do not call list and have a training program on its use.
(d)(4) - Caller must identify him/herself plus company/organization and phone number.
(d)(5) - Generally, no sharing of permission to call among affiliated companies.
(d)(6) - Company specific do not call requests are valid for 5 years.
(d)(7) - Tax exempt organizations do not need to comply with subsection (d).
(f) has a bunch of definitions. (f)(12) defines a telemarkeing call.
There are a LOT of details!
Harold
***** Moderator's Note *****
Harold, thanks for taking time to explain the rules. I appreciate the help!
Bill Horne