by Moorari K. Shah , A.J. Dhaliwal and Katie Daw
On April 26, the DOJ filed a federal complaint on behalf of the FTC against a Voice over Internet Protocol (VoIP) service, a related company, and its owner for allegedly facilitating the transmission of illegal telemarketing robocalls.
According to the complaint, the companies and owner assisted in the transmission of millions of robocalls, including calls that they knew or should have known were scams. Specifically, the company provided VoIP services despite knowing that its customers were delivering prerecorded messages and were displaying spoofed caller IDs in various scams, including scams related to the COVID-19 pandemic, tech support, and credit card interest rate reduction. Further allegations include that the company knew its customers were placing calls to numbers on the FTC's Do Not Call (DNC) Registry. Many of the robocalls originated overseas, and the company also allegedly failed to prevent the calls from reaching American consumers.