Many companies today answer their phone with a long winded answer. As
> a customer, I find it annoying and distracting. Which do you think is > best?
> a) "Jones & Co."
> b) "Good morning, Jones & Co."
> c) "Thank you for calling Jones & Co, this is John Smith speaking, how
> may I direct your call?"
> d) "Thank you for calling Jones & Co, this is John Smith speaking, how
> may I give you the best customer service ever today?"
> While waiting in line at the video store, the clerk had to answer the
> phone with D. To me, that was a waste of time, especially when other
> customers are waiting.
a.