I have been suffering for quite some time with a PRI problem. The short version is: I never lose the signal, but sporadically I lose the line because of 'bad data' or 'garbage' on the line. This can happen once a day or thirty times a day. I am using Verizon as my PRI provider and a Nortel BCM 400 as the phone equipment. Verizon's position is that there is nothing wrong. Nortel's position is that I am occassionally getting bad layer 2 data that their system can't handle. Both companies claim they do not have the resources or expertise to help me ... Do you know of anyone in the Pennsylvania, New Jersey, New York area that is an independent telco engineer that can come in with a protocol analyzer and give me definitive evidence of what my problem is? I need someone with the ability to authoritatively prove my issue so I can end the finger-pointing. Any help or references would be greatly appreciated. Thank you,
- Eli Eli Tomlinson Wayne Bank
717 Main Street Honesdale, PA 18431 (570) 253-8566 [TELECOM Digest Editor's Note: Maybe you should advise both companies that you 'do not have the resources to pay for their non-help. PAT]