Twice a month I'm on a conference call of about fifteen people, maybe five in the US, and the rest scattered all over the world, Italy, Argentina, Chile, China, Japan, and usually a couple in Africa. People call in if there's a local number in their country (US and Europe mainly), and the conference service is supposed to call out to the rest of them.
We've been using MCI, but their service is just awful, voice quality is flaky, they consistently fail to call out when they say they're doing so, they tell people who call in at the correct time that the conference is already over. So we're not going to use them any more.
Can anyone suggest an international conferencing service that really works, with decent voice quality, international access, and the ability to call out (preferably by an operator) to international numbers? Price isn't a big issue, nothing that works is going to be cheap. Online conferencing stuff is no good, since several of the callers are in places with limited Internet and people are frequently travelling and are using their cell phones.
TIA,
John Levine snipped-for-privacy@iecc.com Primary Perpetrator of The Internet for Dummies, Information Superhighwayman wanna-be,