I am putting together a small business plan and I need to get an idea about what is needed for an automated telephone menu system that allows the caller to make a few selections and then a credit card purchase.
I need a system that allows maybe two or three callers to simultaneously access the service. They would be booking a shuttle service and would need to enter a time and date as well as a few other menu items before getting a price quote and then hopefully entering credit card information for the sale.
What kind of hardware would I be in need of? I am a technically capable person, is it something that I could likely purchase and set up myself? Is this something that can be completely outsourced more effeciently? Any cost estimates would be greatly appreciated.