Investigation into multi-state 911 outage [telecom]

ST. PAUL - The Minnesota Department of Public Safety Emergency Commun- ication Networks division (DPS-ECN) is in contact with the state's contracted 911 service provider, CenturyLink, to determine the cause behind a multi-state 911 outage on Sept. 28.

According to CenturyLink's preliminary review, 135 calls to 24 Minnesota public safety answering points (PSAPs) failed to be routed during the

48-minute disruption. In its own preliminary review, DPS-ECN believes the outage was longer and that a number of 911 calls that failed to be routed were not included in the list.

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ST. PAUL -- The Minnesota Department of Public Safety Emergency Communication Networks division (DPS-ECN) is in contact with the state's contracted 911 service provider, CenturyLink, to determine the cause behind a multi-state 911 outage on Sept. 28.

According to CenturyLink's preliminary review, 135 calls to 24 Minnesota public safety answering points (PSAPs) failed to be routed during the

48-minute disruption. In its own preliminary review, DPS-ECN believes the outage was longer and that a number of 911 calls that failed to be routed were not included in the list.

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Moderator

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