AG seeks $11.5M fine for 911 outage that impacted Pacific County
by Katheryn Houghton
OLYMPIA - Washington state's attorney general said he wants CenturyLink to pay the maximum fine of $11.5 million for a 2014 error that left the state without 911 service for six hours.
An investigation by the Washington Utilities and Transportation Commission (UTC) discovered CenturyLink failed to reroute 911 calls. The agency proposed a settlement in Sept. 2015, that required the company pay Washington $2.85 million.
However, State Attorney General Bob Ferguson said that wasn't enough. He urged UTC to impose a fine of $11.5 million, which is based on the full penalty allowed for each unanswered call for help.
formatting link