CenturyLink weaknesses faulted in Minnesota 911 outage [telecom]

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By Mike Hughlett

After a major outage in August that led to almost 700 dropped 911 calls in Minnesota, regulators have found weaknesses in CenturyLink's administration of the state's emergency call system.

While the outage was caused by human error at a CenturyLink vendor, state safety officials and the public were not notified in a timely manner that the system had partly failed, according to a report by the Minnesota departments of Commerce and Public Safety.