CenturyLink, WA state regulators at odds over huge fine for 911 outage in 2018 [telecom]

By Alexis Krell

December 24, 2020 05:00 AM

Washington Utilities and Transportation Commission staff have recommended penalizing CenturyLink up to $7.2 million for a 911 outage in 2018.

"In the investigation report filed today, UTC staff found that CenturyLink committed up to 72,015 violations of four state laws and rules, including 24,000 violations for failing to transmit 911 calls," a news release about the recommendation said Tuesday. "Staff also alleged 15 violations for failing to promptly notify Public Safety Answering Points (PSAPs) of the outage."

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