QWEST Still Sucks

"That's" ..... the key to it. It seems hard to find people who take personal responsibility. I'd guess it comes from all of the mergers that take place nowdays, as compared to when it wasn't so common. Employees become just numbers as they get absorbed and absorbed again and again and allows them to be able to just show up for work in order to get paid. If they do just passable work and get away with what they can get away with, they're still going to get paid and it's likely someone else will be called in to fix their mistakes.

Yet ...... one of the factors that lead me to go out on my own was because I couldn't do that. I never wanted to be criticized for doing bad work. So it would seem that .... those people who will or do take responsibility for what they do, don't work for organizations that tolerate or foster it. Or ..... as a matter of fact,..... I know of incidents where organizations that do tolerate it, actually "won't" tolerate someone who is innovative and responsible. They just don't fit in the mold because they disrupt the "flow".

So .... it would seem that this is one of the key differences between the entrepreneurial business and big companys.

I have a customer who paid Verizon for always up service on his T1 circuit because they are freight forwarders there phones have to be on. they spent $20,000 on generator etc. so they can stay running during emergency's and 3 different times they lost power generator came on lights computers etc all fine no T1 Verizon for either them or local hospital. Talk about pissed especially since they and hospital pay extra for always up. service. Verizon never bothered to replace bad batteries at there central. needless to say them and hospital got hold of Verizon execs and it was corrected but it never should have come to it.

Then there's Consolidated by me the worst of the worst.

Why bother? Why didn't you tie in there and just tell the Cx to report it?

I rarely get involved with the Telco Corp. unless they are preventing me from doing the job (port blocking mainly).

Well, there would have been the small matter of installing 75 Yards of wire across 7 business suites, through 2 buildings, and multiple brick firewalls. Or Qworst could just do it right the first time.

Ah ha! Yup, that's a good reason to call!

Bob, I commend you on your persistence and efforts to get it done right. Even though you may have won this battle the war will still be lost.

I am sure your rant here made you feel better but that would be about it.

I have had similar issues locally but they seem to wake up the next day like nothing ever went wrong the day before. In other words they learned nothing.

Oh and also somehow on their time off they seem to have the ability to breed. Thus repeating the process for the future.

Ok, my rant is off now.

Have a good weekend.

Les

Aw crap - ya done got me started on telco bastids.

Doing a fire system for a major department store in Flint, MI. It's a sub from ADT. Anyway, supposed to meet the telco sub-contractor and show him where the fire panel will be so he can run the lines. I drove up from Detroit and there are at least six weather related accidents that make me half an hour late. I call ahead to let them know I will be there.

I show the guy where the fire panel will be and he starts whining about how he was told he was only going to have to verify lines, not run them and how he hates drilling through concrete block. I show him the main telephone room and he doesn't know the numbers he's supposed to use. I even show him where the intrusion panels are, as they were noted on his paperwork, but told him they are working fine and as far as I knew.

Last time I saw him he was calling his boss about the tire on his van being flat.

About a week later I get a call from my boss who wants a blow by blow of what happened when I met with him. The store called the telco about the work not being done. Telco calls the sub who braces the tech and he tells them I showed up late (which was true), didn't know where anything was and just told him he was on his own before leaving after only a few minutes.

Well, I've only been with these guys since December but my boss and the install mgr from ADT we work with felt they knew me well enough that they backed me up even before getting my story - that was nice, but I'd still like to throttle that jerk...

It's just a suggestion but maybe you can make up some kind of little letter or form just in case this might happen again. Just something that the other guy can sign to say that you were there and ...... etc ... etc.

Yeah, that's a good idea. In hindsight, I also could have checked out with the construction foreman - with the other tech in tow.