Hi Folks,
I'm chasing background info Nortel's TAPI integration with CCT 5.0. In particular, I'm looking for details on the 'ELAN' mechanism (fancy name for a dedicated TCP/IP Ethernet segment?) and the AML Proprietary protocol that it carries.
I work in a financial institution with a very paranoid security group. I'm trying to understand this mechanism well enough to explain why putting a firewall between the Switch and the CCT server is probably a bad plan :)
Much appreciate any advice, thoughts, links to technical documentation (I've got a fair bit of the Nortel CCT documentation).
Cheers!