Hello All,
I am having trouble with one of my M3904 phones. When someone tries to call the phone while the person is on the phone it rings busy instead of going directly to voicemail. I have compared the phone with another M3904 in our system that does not have this problem and everything looks the same. I deleted the phone and then created the phone again on our system. That did not fix the problem.
Any help on this would be greatly appreciated.
Thank you, Melissa
As previously mentioned hunting needs to be allowe
Class of service HTA & CFTA
HUNT 700
EHT 700
CFTA stands for Call Forward by Type Allowed. This allows different
hunt treatments for internal and external calls. 7000 is normally th access number for voicemail. In this example both internal an external hunts are sent to Vmail
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