I have a Nortel BCM 1000 and have set relocation turned on. This works great. I can unplug a phone, move, plug it back in and all the settings stay with the phone. My problem is how do I replace a broken phone? I have a few spares that were programmed into the system before ( from ex employees). So when I replace a broken phone with these the newer phone reminbers its old settings and loads up the ex employees name, number, and all thier settings. Is there a feature in the sysem to delete those old accounts or do I simply turn off Set Relocation for a minute while I replace the broken phone?
I am just afraid that if I were to change set relocation it would somehow change everyones phone.
Tim