ZoneAlarms Pro and eBay do NOT work together???

May 07, 2006 5 Replies

ZoneAlarms Pro and eBay do NOT work together???



While running ZoneAlarms Pro 6, certain areas of eBay.com no longer seem to work or work properly.



Within Firefox if I find an item and hit 'watch' it just sits there forever with the circle going.... (the item actually does get saved to the watch list eventually but you would never know it)



And within IE it eventually displays the next page after hitting 'watch' but in the bottom it reports "Errors"



The IE Error message states: Line: 391 Char: 2 Error: 'blockedReferrer' is undefined Code: 0 URL:

formatting link
ViewItem&Item=xxxxxx&fromMakeTrack=true


If I turn off zonealarms then all works FINE. I am not running ANY special settings - everything is default.


work or work properly.

with the circle going.... (the item actually

in the bottom it reports "Errors"

settings - everything is default.

Try turning off some of the privacy/web filtering stuff and you might get better results..

Well, you got your clue. You have ZoneAlarm configured to block the Referrer in the HTTP headers. That means the site doesn't know from where you came. Some sites only want to present a page to you if you were previously on one of their own pages. That is, you get to navigate through their pages if you started there. This is a form of security to ensure someone doesn't provide a link that simply jumps into the middle of a navigation sequence of pages.

So configure ZoneAlarm to NOT block Referrer. Or maybe add the domain to your Trusted Sites list (since ZoneAlarm might not block Referrer for sites in that security zone) assuming you really trust the site. Referrer does represent a method of tracking your navigation (one site back) and so some privacy nuts consider it taboo. At most, you may navigate from one domain to the next so the next one knows from whence you originated, but then their URL could also provide that information.

work or work properly.

with the circle going.... (the item actually

in the bottom it reports "Errors"

settings - everything is default.

Privacy -> Site List. Then check how ZA treats cookies from eBay. Turn off or decrease privacy control while you are working with eBay.

Thanks! I'll start looking into that.

Don't use IE and Zone Alarm, and you will not have such problems.

Yours, VB.

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