I have an email / firewall problem on my laptop. I am using the most recent free zonealarm download, win XP home and Thunderbird for an email client.
The problem is in sending email. My service provider is Comcast. I have used ZA's "programs" tab to allow Thunderbird to contact the internet. That didn't work. Then in the firewall settings, I added an entry for SMTP.comcast.net as "trusted".
That worked . . . then it didn't.
Looking at the logs, I could see ZA blocking the email traffic. So, back to the SMTP server entry and attempt to edit, the configuration for "SMTP.comcast.net" showed three different I.P. addresses. It also has a button for "lookup" of I.P. Addresses. So I used that utility and now there are four IP addresses listed. Ok, I accepted the changes, applied the changes, tried again . . . Eureka! Email sends!
Until the next time, when I have to repeat the exercize all over again. Sometimes I can send several emails in a single session
The same thing happens with comcast "POP" mail server as well, but sometimes I can get mail several times.
A couple of notes,
- I generally put the laptop to sleep rather than shut down and restart between sessions. I have not experimented to see if rebooting between setting the firewall options makes a difference.
- I also have another POP account in thunderbird, I also had to set that POP server as "Trusted" but it works just fine and never needs a reset, but all outgoing mail goes through comcast.
- The only other software that I know is envolved in the email sending cycle is Kaspersky AV which scans the outgoing messages. (Waste of time if you ask me, but I digress . . .)
Any brilliant ideas??
TIA,
JH