Hello everyone
I have posted this query in the hope of helping my friend using the Ebay UK website....
Although I am aware of known problems between Norton Antivirus 2004 preventing some functionality of the Ebay UK site... I am unsure if anyone has experienced a problem like this...
When selecting the item to sell, say a book on birds of the feathered kind
- Firstly you click on the category for 'BOOKS'
- Then select e.g. 'NON FICTION BOOKS'
- From here, she is unable to progress any further - when in fact you should progress onto 'NATURE/OUTDOORS'
- Then 'BIRDS/BIRD WATCHING'
I've tried running through steps 1-4 on my own PC - and it works whereas she is unable to progress onto step 4.
btw She has already attempted to delete cookies; but that doesn't solve her problem.
She is currently running the following;
Windows XP V2002, Service Pack 2 Norton Antivirus 2004 Internet Explorer 6 v6.0.2900.218 Office 2003
I am using;
Windows XP V2002, Service Pack 1 Zonelabs ZoneAlarm Internet Explorer 6 v6.0.2800.1106 Office XP
Any thoughts? Please help by posting a reply!
my address; snipped-for-privacy@fsmail.net
(remove 'no-spam-please.' before sending)
Many thanks in anticipation
Graham