Hello, I've been wracking my head over this one all day and can't seem to resolve the issue. My Cisco Unity server was working about a week or 2 ago. I am not sure if anything was changed on the unity/Exchange/AD server as I am not the primary network admin for this network. Basically the problem is the Unity will not start. When I launch it from the start bar or try to start the AVcsMGR service I get hit with about 5 error messages from the DOH and MALex. It says that there was a problem with the MAPI subsystem. I am including the exact output below. I have run through Cisco's steps to resolve MAPI issues twice but I am still not getting anywhere with the system. In addition to the app log output, I am including some info form the syscheck utility
Event Type: Error Event Source: CiscoUnity_MALEx Event Category: Error Event ID: 30003 Date: 9/25/2007 Time: 3:05:42 PM User: N/A Computer: Description: An attempt to access the Primary Exchange Mailbox Store by AvCsMgr via MAPI has failed. The MAPI subsystem return the following error: You do not have permission to log on..
Failure Doh Trying to find the Doh. Unexpected Error Occured in e: \\Views\\cs_CU4.0.4.221\\un_Doh2\\SysCheck\\DohTests\\GetTheDoh.cpp, line:
45, hr = : HRESULT 0x80004005 Contact Technical Support.Thanks in advance, Jon