Fred, We need to understand a few things. What is your topology? i.e. is your router connected directly to the internet? (no firewall) You never mentioned WHERE you were trying to do the traceroutes from. - I believe everyone is assuming you are doing it from your router. (please verify)
I'm assuming: - Your router is NOT attached directly to the internet - there IS a firewall - You are trying to traceroute etc. from your router. - You have the "ip name-server 1.2.3.4" command (mentioned above) on your router. - You have "ip domain-lookup" configured on your router. - You do NOT have an ACL on your outward facing interface
Does your router resolve a hostname? i.e when you do a "ping
formatting link
" do you get: === router#ping
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Translating "
formatting link
"...domain server (1.2.3.4) [OK]
Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 64.233.167.147, timeout is 2 seconds: !!!!! Success rate is 100 percent (5/5), round-trip min/avg/max = 4/5/8 ms router#
------OR------
router#ping
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Translating "
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" % Unrecognized host or address, or protocol not running.
router# ===
If you DO get a resolve on the hostname and do NOT get any pings back, then the problem may be your firewall is blocking ICMP - which is necessary for traceroute to function correctly.
You might try posting some or all of your router config to help answer these questions.
J.Cottingim