Cisco Softphone Vlan Versus Preexisting Hardphone Voice Vlan

Hi, I already have Cisco IP Hard phones working within a VOICE VLAN together with the CallManager, and the PCs in a DATA VLAN. Now I need to install Softphones on PCs; and since these PCs are in the Data Vlan subnet, my question is How do my Cisco Softphones get the dialtone from the CallManager which is in a separate Voice Vlan subnet?

Your response will be appreciated. Thanks


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Once the ip phone gets off hook it sends that event to CCM after that CCM responds to that event with dial tone state.

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