Some background - I just entered the world of cable modems due to an offer from Adelphia where I could get a very slow (cable-wise) connection for the same $$ as my dial-up. The specs are 128K up and downstream. Anyway I bought a Zoom 5001 internal PCI modem since it seemed like a low cost route and would save space in my already cluttered PC area. It installed fine in my PC (Dell 4500, Win XP SP2, 512M RAM, 2GHz P4). I already have a LAN with
2 other PCs connected through a switch.The tech came and installed the cable connection and pronounced it working. I chose self-installation, hooked up the modem to the wall outlet. Well the modem does not range nor register with the network, nor can Adelphia see it from their end even with the correct MAC address. The status light just flashes. I checked all the connections - they seem fine. TCP/IP settings seem fine.
OK, decided to uninstall and reinstall the modem. Well on boot-up it was able to find something and acquired an IP address and the status light stopped flashing - Adelphia are still unable to see it on their end and I cannot get to their registration page. I'm using IE 6.0 and it was configured to detect settings automatically. Reboot and back to the original problem - status light flashes. Using the Adelphia set-up CD assumes either an Ethernet or USB connection and tries to configure my existing network card!
So right now I am stuck. Adelphia are sending someone to check this out. In the meantime, am I missing something? I wonder if the modem is not compatible with Adelphia - I also wonder if I have any cable connection at all. Any advice would be appreciated! I did a Google search of Usenet on this modem but did not find much.
TIA
Guy