SMC8013WG Wireless Router Modem

Correction, I don't have the manual. I got the password by calling them.

You can download the Users Manual from SMC Site. Here is the current

link as of today.

I recently purchased an SMC8013WG. I have it hooked up via Comcast and

I have a motorola WR850G wireless router connected to the WAN port on

the modem.(':D')

big grin This modem has the wireless function disabled (no card

installed). I am surfing the. net with this setup and it works fine.

However, comcast seems to have trouble with it on their end. They

cannot (or maybe will not) set up a user name and password for an

email account. I have spent days on the phone with them to no avail.

(':') I am disgusted. They say the problem is with the modems

firmware (which is the latest according to SMC), something about a

bad MAC address. I have accessed the web interface for the modems

settings and given them all of the info including the WAN IP address

they asked for. All I want to do is get my email account set up. I am

paying for another dialup just to keep my email account active until

they make this work.

I know there have been problems with this modem for comcast in CA but

I need to know if anyone is using this modem in CA with Comcast as an

ISP and has overcome a similar problem??

In the mean time they are willing to let me keep surfing the net for

free. I still want to fix the pro :D