Cox Business Service and my Linksys BEFCMU10 ver.3

Feb 28, 2006 1 Replies

You guys were so helpful with my other question, I thought you might be able to help me with something that has been griping me for a couple of years now...



I started with residential cable service a few years back, but changed to business service after about a year... Cox delivered a Webstar cable modem by Scientific Atlanta, saying that my BEFCMU10v3 wouldn't work with the business service for some reason... Because I'm a show me kinda guy, I tried, without success, to use the Linksys with the new business service and confirmed that it, in fact, didn't work...



What is it about the Webstar that makes it work that differentiates it from the Linksys...?



Of course it didn't work; Cox had de-provisioned the Linksys and provisioned the Webstar. Only one modem is provisioned per account; no other modems will work (unless you pay for multiple modems).

As far as why they want you to use a Webstar instead of the Linky, got me.

-Gary

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