Evidence of Lousy Verizon Tech Support

Apr 24, 2005 6 Replies

You want to see evidence of pathetic Verizon OnLine Tech Support? Check out these actual conversations which took place over the past two months. Bottom line: Stay away from Verizon.....



I made the switch to Comcast.....should have done this LONG ago!



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And you expect Comcast to give you any support better than this? Talk about another pathetic company.

Any other suggestions besides Verizon and Comcast.....what else is there?

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| And you expect Comcast to give you any support better than this? | Talk about another pathetic company.

I totally agree.

Any CLECs in Verizon territory? DSL Extreme? Speakeasy?

Every area (well almost) of the country has small operators who resale the basic phone company's product. Last mile, modem, and CO interface are the phone companies, then the traffic is routed to the independent.

Search dslreports.com for folks in your area.

I can highly recommend easynet. Their support is outstanding.

/Per Jessen, Zürich

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