Problems with a new laptop

NSM · 2007-05-03T18:54:54+00:00

Hi all,Hope you can help me with a little problem.I have a private wireless network, which has been working withoutmajor problems a couple of years.All of my units are able to access the network, which is controlled bya Topcom Skyracer (Cheap crap, but it works). My units are a PDA, alaptop and a stationary.Just changed job and got an extra laptop, and this one can't accessthe network. It's a Thinkpad from IBM. I can see the network, butafter entering the encryption key (= WEP 64 bit HEX), nothing elsehappens for a while, until the display with available networks appearsagain, without the unit being logged on.There are no messages on the router or the laptop (as usual).The strange thing is, that the same laptop is able to gain access tomy neighbours network, and the one at my new job.Tried almost all parameters on the router and laptop I can think of.Tried disabling firewall etc. on the laptop, but no results.Anyone got any pointers ?RegardsNiels

NSM 19 years ago

Tried looking at the IP-settings again. Are set to obtain IP automatically. Think i'll try downloading the Thinkpad package ..

Niels

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John Navas 19 years ago

On 16 May 2007 06:06:23 -0700, NSM wrote in :

It may be how the wireless networks are configured (not the ThinkPad). For example, one of my clients has a wireless network that's configured for "G" only, so "B" clients aren't able to connect. Other possible issues include MAC filtering and key mismatch.

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seaweedsteve 19 years ago

On May 16, 8:06 am, NSM wrote: Fixes>

If you have not already done it, then wait. First, we have not approached this right.

Not enough info listed, and then you say, "I tried everything" or "I checked all the settings" but who knows everything you tried or checked.

So, since the problem's being stubborn, let's start over and do it right.

Info to list here:

1) Exact router model/ Laptop model, OS 2) show IPconfig stats for working connection on your Topcom and for the laptop when it's not working. This is important.

Assuming Win XP: start>run>cmd>ipconfig/all>right-click "select all">Ctrl-C> go to this reply window>Ctrl-V> edit out personal info

Repeat this for both connections as requested and post.

Actions: What John said: " start over with a hard reset of the wireless access point to factory defaults, keeping all security off until it's working.. "

I'll add that you want to note your router settings for the ISP and, if possible, save the settings to a backup file from within the router management screens. Are you familiar with all this?

Later you might look for "Thinkvantage Software Installer" on your laptop and get Access Connections installed. It may not be the problem, so wait a bit...

Steve

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NSM 19 years ago

You're absolutely right. I haven't actually posted all of the settings I've tried changing. I'm busy for the next couple of days, but if you have the patience, I'll post them later.

Thank all for your patience so far :-)

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