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Are some wifi ADSL modem routers not compatible with australian broadband services???

I've moved from the UK to Australia Oz and tried to use my Toshiba WBG

1200A ADSL modem/wireless router to connect to a local ISP called Optus but i can't get it to work - the tech help at Optus suggest that it may be because the WBG ADSL modem does not work in australia due to different ADSL technical standards

- is this true???

i find this hard to believe although I've tried every permutation of modem settings possible and have the correct VCI (8) and VPI (35) numbers. I've even seen the same model sold on the expansys australian website.

my connection method is pppoe llc and the connection works fine with the non-wifi adsl modem supplied by optus -its just that i can't get the toshiba wifi router/adsl modem to work - although I know for sure that the toshiba works because it was working in England just before I arrived in Oz, and it is working perfectly as wifi router because i'm using it to transfer files via wifi between my 2 computers at home

I have the latest firmware version. the configuration settings I've tried are:

  1. Mode: PPPoE router, I've also tried PPPoA router

  1. IP address = dynamic

3.DNS: Enable DNS relay = I've tried OFF and ON (when ON, I used the DNS server address 211.29.132.12 from the optus website)

4.PPP: i've used correct password/user name which works with the supplied adsl modem

5.ADSL: VPI = 8 VCI = 35 Multiplexing = LLC Encapsulation Route, I've also tried LLC Encapsulation Bridge, and VC based route, and VC based bridge

ADSL mode = G.DMT, I've also tried Mulitmode

  1. Wireless LAN Newtork name = WBG_Network

Those are all the options available in the simple configuration!

I don't know what the section called "Routing Information Configuration" means - there are 2 options in it

  1. Static Routing Ex: Network Address, Subnet MAsk, GateAddress 9, Cost]; followed by a blank text box, and
  2. "Obtain Routing infromation INTO Wireless Braodband Gateway" followed by the choice of 2 empty tick boxes saying Ver.1 or Ver.2
  3. "Obtain Routing infromation OUT FROM Wireless Braodband Gateway" the choice of 2 empty tick boxes saying Ver.1 or Ver.2

does anyone know why some wireless routers/modems would work with optus

whilst others don't?

Any suggestions??

Thanks

Reply to
Simon3000
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i think bigpond is the name of the ISP run by Telstra - a big Australian telecom company - its not what i have anyway

thanks for the link - no it wasn't me although I didn't understand a lot of the advice given there

thanks

Reply to
Simon3000

BTW what is BigPond Cable that is used in Australia? I will assume it is similar to the cable here and it is not what you have. Nothing strange with Windows XP's firewall????? That is if you are running XP.

Do you need to adjust your MTU to a different setting, or your WAN settings down to 10Mbps? read here about the subnet mask too:

formatting link
is that you too?

Can you get your router to connect to your modem? Can you plug up your into one of the non-WAN ports of the router and see what happens when you try to "dial-up" or connect to your ISP with the non-wifi modem?

I had one Speedstream ADSL modem/router where I had to change some of the telephone wires around in the plug.

Newbie asking some ideas while trying to learn more. later, dave USA

Reply to
dave AKA vwdoc1

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