Our help desk (about 20 of us) connect to the corporate network from our location via the CISCO SYSTEMS VPN CLIENT software version number4.0.3(f).
We DO have ENABLE LAN ACCESS checked, because (being a help desk) we need to access local printers, shared network resources, etc.
However, about 10 or 20 m Transparant Tunneling: Active on TCP port 10001 Local LAN: DISABLED Compression: NONE
Also, if we go to the ROUTE DETAILS, the entire lefthand side under LOCAL LAN ROUTES is completely empty.
We have found, that if we open a windows explorer folder of one of our network shares, and leave it opened (but minimized) then it isn't very likely to drop our LAN access. However, if we close that window, its usually within 30 minutes that our LAN access is dropped.
When we lose that access, we can disconnect our VPN client and re-connect, but all of our web applications for the intranet and our connection to our lotus notes mail server is terminated, so we have to close them all out and re-open them... but this constantly logging on or off is hardly an efficient use of our time.
Since we DO have the option enabled, but once connected the status displays DISABLED, would this be some kind of a server group policy being pushed down or something?
If so, what details would I need to provide our network administrators to see what can be done to fix this. It's just terribly annoying and a waste of our time. Any explanation or advice would be greatly appreciated!