Hello! I am the technology director for a small business that is just about to move into our first office. Right now, we do not have an office and so we have a 1-800 number that forwards to our personal phones. When we move into our office, we are looking into a VOIP system instead of a landline.
Here's the situation: We will have a wireless router hooked up to a ADSL line. We initially will have 3 employees working in this office, but will need the capability to expand. Initially we will only have one phone line. We would like to have extensions and voicemail boxes for each employee, as well as an automated answerer. We would like to have physical phones to sit at the desk. We would also like to be able to use the same VOIP system at our homes, also on ADSL lines. I know that we could get a VOIP PBX, but those are very expensive and I don't know if it would fit into our budget. To sum it up:
-Wireless router, ADSL (1.5 Mbps or greater)
-Ability to use same VOIP system at home and while traveling to answer customer calls
So basically, what we want is to use VOIP for the things listed above, but either avoid using a PBX or find a very inexpensive one.
Thanks! Have a great day.