I have a small office, just my wife and I. I'm interested in switching from standard phone service to a VoIP provider. I want our phone setup to work essentially the same as it does now which is:
- A call comes in on our single line, and both of our phones ring (one on her desk, one on mine). Either of us can answer the phone.
- If I answer and the call is for her, I can put the call on hold and she can pick up the call by taking it off of hold on her phone.
My questions:
1) Can I do these with your provided equipment and my phones? Does it depend on my phone's specifications/capabilities?2) Can I do these if I elect to use softphones and not physical phones? Does it depend on the softphone's specifications/capabilities?
I need to be able to have both phones ring and be able to somehow move a call from one phone to the other.
If it's of any importance, I'm considering BroadVoice VoIP with a Linksys RT31P2-NA router w/ 2 phone ports and the eyeBeam softphone, which is basically the pro version of the X-Lite softphone.
A final question: When using a softphone, does the call get to the computer via the ethernet cable or via a phone cord through the modem port?
Thanks for helping a VoIP newbie.
-- Jeff