Our helpdesk got an email from an off campus site that the lady there was hearing voices on the phone in one room. So they sent me over to investigate. Before I left, we were talking about what might be the problem and we came to the agtreement that that user should be taking lithium for the problem(!) ;-)
I went over to the site and I found that one phone was picking up a radio station in the background. So I went over to the MPOE and listened to the phone line and everything was okay.
The phone was setting on top of a VCR in a roll-around cart with the VCR on the shelf and a big TV on the top. I could hear the radio station plainly, so I moved the phone set off the cart to the table, and the radio station went away almost completely. Must be picking it up from the big metal cart.
The lady had showed me the voices on the phone when I first came there, so I called her back in and let her listen to the phone on the table, and when she couldn't hear anything, I said jokingly, maybe the voices are all in your head, and it might help if you took a lithium pill... And she gave me a look, like I was cute but not really that funny. Anyway, I replaced the phone set and it worked okay, no more voices.
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