Verizon (VZ) Data Outage Grounds JetBlue Airways [telecom]

by Sam Hason (January 14,2016)

JetBlue flights were unable to take off after Verizon's data center went down

A power outage at a data center operated by Verizon, disrupted JetBlue Airways Corporation's nationwide operations on Thursday. Issues with the network cropped up that affected check-in and airport gate systems. Additionally, the airlines website, toll free number and mobile apps were affected. While some flights were still able to depart, others were delayed and grounded until further notice.

No explanations were given by the two companies as to why services were down and neither was the location of the data center provided. Also, why the data center did not switch to auxiliary power or whether there was a backup site or not, was also not answered. Problems continued until 2:30 PM EST until a blog post by the firm indicated that most issues had been settled and booking systems were back online with online systems being partially restored.

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