[telecom] Websites Vary Prices, Deals Based on Users' Information

Dec 25, 2012 1 Replies
[telecom]  Websites Vary Prices, Deals Based on Users' Information open original image

Websites Vary Prices, Deals Based on Users' Information



By JENNIFER VALENTINO-DEVRIES, JEREMY SINGER-VINE and ASHKAN SOLTANI December 24, 2012



It was the same Swingline stapler, on the same Staples.com website. But for Kim Wamble, the price was $15.79, while the price on Trude Frizzell's screen, just a few miles away, was $14.29.



A key difference: where Staples seemed to think they were located.



A Wall Street Journal investigation found that the Staples Inc. website displays different prices to people after estimating their locations. More than that, Staples appeared to consider the person's distance from a rival brick-and-mortar store, either OfficeMax Inc. or Office Depot Inc. If rival stores were within 20 miles or so, Staples.com usually showed a discounted price.



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***** Moderator's Note *****

It may be that the best online deals are to be had while standing in the parking lot of a discount store in an economically depressed area of a city in the rustbelt.



Or, perhaps, to have an app that makes online stores /think/ you're their. Let the games begin!



Bill Horne Moderator


Nothing you can't defeat by using a proxy based in another area. Sure, it'll cost you a few bucks for shell accounts on a bunch of hosts, but at least you'll save a whole 50 cents.

***** Moderator's Note *****

Like all trial balloons, this one is small. The price differentials are tiny, and easily explained away: what Staples /really/ wants to know is if anyone cares enough to switch to the competition.

Bill Horne Moderator

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