Re: Best Way to Answer a Business Phone?

Sep 12, 2006 0 Replies


I normally answer my phone "This is M... C..., how can I help you?" and


> telemarketers utterly clam up when they hear it, as if I had been casting
> spells on them in the Unknown Tongue.

To be precise, here's how it goes:



"This is M... C..., how can I help you?"



(long pause) "Uh..." (long pause) "Is this M... C...?"



"Just what I said. How can I help you?"



"Uh... uh..."



I presume telemarketers are only trained to talk, not to comprehend speech.



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