CBS News is reporting a *massive* power-failure in India. The scope of the outage doubled today, to 22 states, SEVEN HUNDRED MILLION people.
It is reported that many call centers have their own long-run generators, but carrier infrastructure may be badly stressed.
I got two robo-calls over the last two nights. One was a survey, the other a political pitch.
My area has some call centers, and I suspect there are plenty in the US. Modern technology allows the operators to be very productive-- they're only connected into a call if the callee actively demonstrates interest.
As to India, the NYT has several articles on the power failures. It's something US policy makers ought to be paying attention to so the US grid can be expaned to handle rising population and consumption.
Heather had the day off; Andy called me today. I hope he was not too bored listening to himself.
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