The Oregon Department of Corrections recently changed their correctional communication systems vendor from Telmate to CenturyLink. This change is happening at a time when family and friends are not allowed to visit adults in custody due to COVID-19 distancing restrictions.
The new system has technical limitations that are causing frustration for attorneys, family and friends who want to communicate with prisoners. In response, a family member started a petition asking the DOC to make ten improvements to the new system.
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