New CenturyLink contract adds communication barriers for Oregon prisoners [telecom]

Already deprived of in-person visits during the pandemic, prisoners and the people they talk to on the outside now face new fees and are subject to data collection

by Chris May

After months without personal contact with their families and lawyers, prisoners are struggling to stay connected as Oregon prison officials hand over management of statewide prison communications systems to a company infamous for numerous consumer complaints and deceptive business practices.

Despite efforts from state lawmakers to address exorbitant phone charges, Oregon prisoners and their families say they are still being charged high fees and have lost access to instant messaging services that help them feel connected to their loved ones.

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