The COVID-19 pandemic has revealed how access to telecommunications services is critical to citizens' well-being.
By Jeff Lacher
CenturyLink, now Lumen Technologies, is trying to shed essential regulations that protect its customers in its recent filing with the Minnesota Public Utilities Commission (PUC). If approved, this change would allow CenturyLink to shirk its repair and service responsibilities to its lower-income customers and prioritize the big businesses and wealthier areas it services. That's why my union, the Communications Workers of America (CWA), is demanding the PUC deny CenturyLink's request.
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