BY JAMES RISLEY
A six-hour 911 outage that took place in April 2014 is costing CenturyLink another $2,854,750. The Washington Utilities and Transportation Commission levied today's fines, saying that CenturyLink failed to reroute emergency calls during the outage.
CenturyLink is contracted to provide Washington's 911 services, along with those in six other states covering about 11 million people. During the outage, more than 5,600 calls failed to reach 911 operators and CenturyLink failed to alert the 911 call centers that the outage was taking place, according to regulators.