CenturyLink fined another $2.85M for 2014 statewide 911 outage [telecom]


A six-hour 911 outage that took place in April 2014 is costing CenturyLink another $2,854,750. The Washington Utilities and Transportation Commission levied today's fines, saying that CenturyLink failed to reroute emergency calls during the outage.

CenturyLink is contracted to provide Washington's 911 services, along with those in six other states covering about 11 million people. During the outage, more than 5,600 calls failed to reach 911 operators and CenturyLink failed to alert the 911 call centers that the outage was taking place, according to regulators.

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Bill Horne
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It appears they certainly deserved to be fined.

A quick look at digest archives shows lots of articles about problems with CenturyLink.

Would anyone care to speculate on whether this fine will motivate the company to improve its performance?

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