A week, and still no internet: Century Link down, but why? [telecom]

Note: CenturyLink services were restored to some islanders on Tuesday
afternoon, after this article was written.
By Olivia Cameron
Last week, local complaints concerning the lack of internet service in
Boca Grande stretched on for over seven days. Those who were hooked up
to CenturyLink noticed the shortage but were unsure why the problem
remained unsolved.
CenturyLink has confirmed that a fiber cut affected the internet in
the area. The cut had directly interrupted service, and technicians
had since been working to resolve the technical difficulty. When work
is conducted near underground wires, it can be difficult to work
around them if they are labeled inaccurately.
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