A week, and still no internet: Century Link down, but why? [telecom]

Note: CenturyLink services were restored to some islanders on Tuesday afternoon, after this article was written.

By Olivia Cameron

Last week, local complaints concerning the lack of internet service in Boca Grande stretched on for over seven days. Those who were hooked up to CenturyLink noticed the shortage but were unsure why the problem remained unsolved.

CenturyLink has confirmed that a fiber cut affected the internet in the area. The cut had directly interrupted service, and technicians had since been working to resolve the technical difficulty. When work is conducted near underground wires, it can be difficult to work around them if they are labeled inaccurately.

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